Frequently asked questions
Answers to the questions we hear most often from practices.
What does switching from our current program look like?
Our team performs the entire transfer: we migrate charts, patient history and records, verify them together with you, and the practice continues working without interruption. Your staff retypes nothing.
Is the application difficult for the staff?
No. The application follows the way a practice already works: schedule, chart, messages. Our team handles the setup, and during the demo we walk through the daily routines with your staff.
Do we need to change phone numbers or accounts?
No. The application connects to the practice’s existing accounts: Viber, WhatsApp, Instagram, Facebook and email. Messages still arrive at the same numbers and addresses; you now read and send everything from one place.
Does the application issue fiscal receipts?
No. The application keeps payment records: service prices, payments and balances are entered with the patient’s chart. It is not connected to a fiscal register and does not change how you issue receipts.
What exactly does the AI agent do?
The AI agent is an add-on to the application. You give it tasks in plain words: it answers patients, books and moves appointments, runs financial analysis and prepares reports. It records every change neatly, and you retain full oversight.
Does the application work on a phone?
Yes. The same application is available on your computer, tablet and phone, so the schedule, charts and messages are with you outside the practice as well.
How many people can work in the application?
The whole team. The nurse follows appointments, the doctor follows charts, the owner follows the business: each in their own view, at the same time.
How much does the application cost?
Odonta360 isn’t split into feature-based plans. You get the complete application on a monthly, 6-month or annual plan, with a discount for longer terms. See the Pricing page for exact rates.
What does the demo look like?
It takes twenty minutes and carries no obligations. We walk through the application on the example of your own practice, and you decide at your own pace.
Is there a free trial?
Yes. You can use Odonta360 free for the first 30 days, with no obligation, enough time to try the app on the example of your own practice before you decide.
Is this dental practice management software, or something more?
It is, complete dental practice management software: appointment scheduling, charts with an odontogram and a 3D model, payment records and reports. On top of that it brings all communication together, so in practice it is more than a classic program: one app for dentists that covers the entire work of a practice, from the first call to the reports.
Does the software include an odontogram and a 3D model of the teeth?
Yes. The odontogram records findings and treatment per tooth and per surface, and beside every chart stands an anatomically faithful 3D model that rotates and magnifies. You present the finding and the treatment plan to the patient on screen.
What happens to messages patients send via Viber, WhatsApp and other channels?
Every message, from Viber, WhatsApp, Instagram, Facebook, SMS and email, arrives directly in the app, in a single inbox. You or your team reply from one place, on a phone or a computer.
How does the calendar and appointment scheduling work?
The calendar is split by doctor and chair, with day, week and month views. You move an appointment by dragging it, and the patient automatically gets a message about the change. Confirmations and reminders send themselves, at a time you set.
Does the application produce financial reports?
Yes. The app tracks revenue, expenses and calendar occupancy in one place, always up to date. Bank statements import directly, and data exports to CSV for your accountant.
Is my data and my patients’ data safe?
Yes. Data is transferred and stored encrypted, on protected servers, with an automatic backup every day. Odonta360 complies with EU and Serbian personal-data-protection law.
What if I need help after I start using the application?
Our team is available by phone and email for any questions or support after you launch the app.
Did not find your answer? Write to us
It only takes twenty minutes of your time.
The Odonta team transfers your patients’ data, runs live training and sets everything up so you can start using the new system right away.
Book a meetingOdonta360 is built to be simple, so dentists can use it on their own from day one.
Call us: +381 61 724 3379